Holding Space at Work

Author: Michelle Mamerto

Have you ever heard the term “holding space?” Holding space means to be there for someone in a nonjudgemental way, listening with consciousness, being present, and showing empathy. It means that as someone is going through a tough time, to be there in the moment, to listen and to not try to fix, or change the outcome.

Why is holding space important in a supportive relationship, whether it’s personal or professional? To hold space for someone, shows them empathy and emotional safety, provides support, and shows benefits like reduced stress, decreased anxiety, and it strengthens relationships. Ultimately, holding space is the practice of allowing another person to express themselves, without fear of judgement.

What does holding space look like at work?

• Listening without interrupting.

• Respecting boundaries. If someone does not want to share, don’t pressure them.

• Acceptance without judgement- even if you disagree.

• Not making it about you. Focus on the co-worker’s experience, when they are expressing themselves.

For example, if a co-worker was anxious about a deadline. Listen to them, allowing them to vent, without telling them how to fix it. Just being there for that person would help them greatly, and provide an environment where they can share their feelings without worrying about being judged.

If your co-worker seems like they are in crisis, if they are having emotional outbursts, aren’t being kind to others, it can be a real challenge, but try not to be defensive. Instead, work on creating an environment that makes everyone feel safe enough to share.

• If your co-worker lashes out, you can let them know that you are there to listen, but you need to focus on your work. This will allow you to take yourself out of the situation, be able to calm your nerves, without “freezing” someone out, and at the same time, letting the person know you are available later.

• Encourage your teammate to seek professional support.

• Offer to take something off your co-worker’s plate. This shows that you would like to be helpful without stepping over anyone’s boundaries.

• Ask your co-worker how they are doing from time to time, and just listen.

When holding space for your co-worker, your goal should be to stand beside them while they are going through a tough time, and allowing them to have a safe space, alongside everyone else. Consistent acts of support and just being there for your co-worker- no matter how big or small your support, makes a big difference.